Integrating your Club Management System (CMS) with Wellhub is a free way to automate bookings and check-ins, saving you time and making your operations more efficient. This guide explains how to request and set up your integration.
This guide explains how to request and set up your integration.
How to request your integration
- Log in to the Partner Portal.
- In the main menu, click on Integrations.
- Select the location (if you have more than one), and then select the CMS you use.
💡 If your CMS isn’t on the list, select Others. - Click on Request integration.
Our team will then begin the activation process and email you with the next steps. You can track the status of your request at any time in the Integrations menu.
Understanding key terms
A Product ID is a unique code Wellhub uses to identify a specific service you offer (e.g., "Group Classes"). Some integrations require you to assign this ID to your classes in your CMS so we know which Wellhub plan they correspond to.
You can find your Product ID in the email sent from Wellhub when your integration request on the Partners Portal is ready to move on.
Completing your setup
After you've requested the integration, you can find the specific setup steps for your CMS in the guides below.
If you are changing your management system (e.g., moving from Mindbody to Momence), this is a manual process that must be handled by our specialist team to ensure a smooth transition.
- Prepare your new system: The first step is to fully set up your schedule, classes, and pricing in your new CMS.
- Contact our team: Once your new system is ready, please contact our support team to request the switch.