At Wellhub, our network of partners is always evolving to bring you the best options for your wellbeing. Occasionally, this means access to a specific gym or studio may change. We understand this can be disruptive, and this guide is here to explain why it happens and help you find great alternatives.
Wellhub partners with thousands of independent businesses. From time-to-time, our partnership agreements are updated, or a partner may adjust their own offerings. This can sometimes result in a partner moving to a different plan tier or leaving the network.
We are committed to being transparent about network changes. For significant changes affecting partners you visit frequently, we'll send you a push notification, giving you time to explore your options before the change is effective.
💡 To receive these important updates, make sure you have push notifications for the Wellhub app turned on in your phone's settings. You can typically find this under Settings > Notifications > Wellhub on iPhone, or Settings > Apps > Wellhub > Notifications on Android.
Even with occasional changes, your plan is designed to provide incredible value and choice. Here’s how you can continue to get the most out of your membership:
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Discover New Favorites on Your Current Plan
This is a great opportunity to explore everything your plan already includes, like our extensive network of gyms, studios, and wellness services, using our map feature. Remember to also check out the premium Partner Apps included in your plan for nutrition, meditation, and fitness, highlighted in the Explore tab inside the Wellhub app. -
Manage Your Plan
If you'd like to access the partner on their new plan, or feel that a different plan would now be a better fit, you can easily upgrade or downgrade. You can manage all your options directly in the app under Profile > Account > Manage subscription.
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