This feature is an expanded benefit that lets you unlock select partners from higher plan tiers during specific hours, at no extra cost to you.
How to find and access these partners
- The banner on the Explore tab: Check the Explore tab for the specific hours banner. It shows up when there are partners offering this benefit right near you. Tap the banner to check the locations.
- The partner's page: When viewing a gym or studio's page in the app, you can easily verify their availability using these steps:
- Search for the partner on the Explore tab of the Wellhub app.
- Scroll down to the "What you can do" section and look for the "Included at specific hours" tag.
- Tap See more to open their schedule and check the exact times available for your plan tier.
⚠️ Important: Check-in is allowed as long as it is completed within the specific time windows set by our partners. To check-in at these facilities outside of these designated hours, you will need to upgrade to a higher-tier plan.
💡 Because the partner's page always displays the most up-to-date schedule, we highly recommend checking the app before leaving home!
The specific time window applies only to the exact moment of check-in at the front desk. Once your entry is validated and successful, you are free to complete your training session at your own pace, according to the gym or studio's standard operating rules.
Yes! If a partner at your travel destination offers specific hours access for your plan tier, you can use the benefit normally. Simply check the app to view available times for partners in that specific region.
No, hours vary depending on the gym or studio. Each partner configures their own specific access hours with Wellhub. The Wellhub app will always show the most up-to-date schedule for each individual location.