If your company offers the family member benefit, the account holder can add parents, children, or spouse.
Check below the relationships permitted by our policy:
✅ Who is eligible:
- Spouse or partner: This includes a husband, wife, or domestic partner.
- Children: This includes biological children, adopted children, and stepchildren.
- Parents: Including biological, adoptive, and stepparents.
💡 Attention: Only one spouse or partner is allowed per account.
❌ Who is not eligible:
Other relatives or acquaintances do not fall under the Wellhub family policy. This includes:
- Siblings.
- Grandparents and grandchildren.
- Aunts, uncles, cousins, nieces, and nephews.
- Parents-in-law.
- Friends or partners (without a formal domestic partnership)
What happens if an ineligible family member is added?
To ensure the benefit remains sustainable and fair for all companies and partners, we perform constant checks.
If we identify that a registration does not comply with the eligibility and kinship rules, the family member's account may be blocked for analysis. This measure is necessary to comply with our Terms of Use.
How to manage a family member's subscription?
If you need to make any changes or corrections, the primary account holder can manage their family members' subscriptions directly in the app.