How the departure of a collaborator affects your billing varies according to your company's contract model. The removal can generate a payroll deduction file or simply stop the billing in upcoming cycles. See the details for each scenario:
Payroll deduction
If the departing collaborator used payroll deduction, the system automatically generates a Deduction file for departed collaborators.
- The file is immediately available on the Billing tab of your open invoice in the Wellhub for Companies portal. With this file, you can process the exact billing amount directly in the severance calculation.
💡 Note: If you prefer, you can wait for the consolidated deduction file at the end of the monthly cycle.
Flexible Fee Contracts
For contracts with billing per extra collaborator, the invoice is based on the peak of unique active users in that month.
- Removing the person in the middle of the cycle does not proportionally reduce the amount on the current invoice. However, this immediate removal is essential to ensure that the former collaborator is not counted in future billing cycles.