A recovery email is a separate, personal email that acts as a safety net for your account. It's the best way to ensure you can always recover your account, even if you lose access to your main login email.
How to add your Recovery Email:
- In the Wellhub app, go to Profile > Settings (gear icon) > Account.
- Under Account details, tap Emails.
- Under the Recovery email section, tap Add email.
- For security, enter your password and tap Continue.
- Enter the personal email you want to use and follow the prompts to verify it.
💡 Your recovery email must be different from your main login email. You can update or remove it at any time on this same screen.
Using an iPhone?
If you're having trouble with verification steps, it may be related to a new privacy setting in Safari. Learn how to solve the issue.